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Abdulrahman Alserkal

Senior Director Bid Management, Technical Solutions, Project Delivery & Sales Operations
25.0 yrs experienceTelecommunications
May 2022

The move

MoveDubai Internet City → du
TitleVoice Team Leader – Switching - Operations (TECOM) → Senior Director Bid Management, Project Delivery & Sales Operations
LocationDubai → Dubai
Career arcRooted in UAE★
Cross-border moveNo — same country
UAE federal / sovereign destinationYes ★
Native languageEnglish, Arabic
Years in UAE24.7
Total experience25.0 years
du headcount1,001-5,000 employees
du industryTelecommunications
du HQDubai
du typePublic Company

Career arc

  1. Senior Director Bid Management, Project Delivery & Sales OperationsMay 2022 — Present
    du· Dubai, United Arab Emirates· Full-time
  2. Senior Director - ICT Project Management OfficeJul 2017 — Apr 2022
    du· Dubai· Full-time
  3. Senior Director - Operations Performance & GovernanceJan 2013 — Jul 2017
    du· Dubai, United Arab Emirates
  4. Director – Technology Strategy – TSP (du)Mar 2010 — Jan 2013
    du· Dubai, United Arab Emirates
  5. Director – Core Fixed Network – Network Development (du)Apr 2008 — Mar 2010
    du· Dubai, United Arab Emirates
  6. Senior Manager – Core Fixed Network – Network Development (du)Jun 2006 — Apr 2008
    du· Dubai, United Arab Emirates
  7. Team Leader – Core Fixed Network – OPS (du)Feb 2006 — Jun 2006
    du
  8. Voice Team Leader – Switching - Operations (TECOM)Aug 2005 — Feb 2006
    Dubai Internet City· Dubai, United Arab Emirates
  9. Voice Team Leader – Soft Switching - Operations (TECOM)Mar 2003 — Aug 2005
    Dubai Internet City· Dubai, United Arab Emirates
  10. Voice Engineer – IP Telephony - Operations (TECOM)Sep 2002 — Mar 2003
    Dubai Internet City· Dubai, United Arab Emirates
  11. Data Engineer – Data Network - Operations (TECOM)Apr 2001 — Sep 2002
    Dubai Internet City· Dubai, United Arab Emirates

Languages

  • English · Native or bilingual
  • Arabic · Native or bilingual
  • Spanish · Limited working
  • Catalan · Limited working

Top skills

Managed ServicesTeam LeadershipVASManagementProject PlanningVoIP

About

With over 23 years in the technology and telecom industry, I have gained comprehensive experience across multiple facets of the business. My career has spanned network and IT operations, nationwide and international project delivery, and the development of strategic technical frameworks across various divisions (OPS, IT, Network). For several years, I was responsible for governance and performance measurement (SLAs, KPIs, and analytics) across technical and customer-facing departments. Currently, I oversee operations within commercial teams and support sales functions through technical pre-sales and project delivery. In addition to my core experience, I stay actively engaged with emerging technologies such as cloud, blockchain, AI, and IoT, alongside advancements like 3D printing and dron

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