Ahmed AbouSaada

Career arc

1. Senior Director - Business DevelopmentApr 2026 — Present

   TP· United Arab Emirates· Full-time
2. Director of Business DevelopmentJan 2025 — Mar 2026

   e& CX Solutions Egypt· United Arab Emirates· Full-time
3. Head of Commercial DepartmentAug 2023 — Dec 2024

   Crystel.co· Full-time
4. Gulf Commercial ManagerNov 2020 — Jul 2023

   Raya CX· United Arab Emirates
5. Regional Sales ManagerJun 2017 — Nov 2020

   FFuture Ahead General Trading LLC· Dubai
6. Sales ManagerAug 2015 — May 2017

   GGulf Islands General Trading Est· Dubai
7. Business Development ManagerMay 2013 — Aug 2015

   Xerox Emirates
8. Strategic Sales Account ManagerMay 2011 — May 2013

   Saudi Xerox
9. Senior Account ManagerJun 2006 — Apr 2011

   Vodafone Egypt
10. Account ManagerJan 2005 — May 2006

    LLeadership Training & Consultancy, LTC

Education

• Tanta University
  Bachelor's degree · Business Administration and Management, General2001 — 2005

About

With over 20 years of experience in various sales roles and industries, I am a customer experience (CX) solutions expert who leads the Business Department at e& CX Solutions, a leading provider of CX solutions across the Middle East and Africa. My mission is to help clients achieve their business goals and enhance their customer satisfaction and loyalty through innovative and tailored CX solutions. My core competencies include strategy, team building, direct sales, indirect sales, consultative sales, and sales training. I have a proven track record of delivering results and exceeding targets in both regional and international markets, such as the GCC, Egypt, and Africa. I have also successfully managed and developed multi-skilled and cross-functional teams, as well as established and main

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