Aparna Joshi
Director, Digital Channels and eCommerce
The move
MoveEtisalat UAE → e& UAE
TitleSenior Manager, Digital Channels and eCommerce → Director
LocationDubai → Dubai
Cross-border moveNo — same country
Years in UAE19.2
Total experience27.3 years
e& UAE headcount10,001+ employees
e& UAE industryTelecommunications
e& UAE HQAbu Dhabi
e& UAE typePublic Company
Career arc
- DirectorNov 2025 — Present
e& UAE· Dubai, United Arab Emirates· Full-time - Senior Manager, Digital Channels and eCommerceApr 2019 — Nov 2025
Etisalat UAE· Dubai, United Arab Emirates· Full-time - Manager, Digital Customer ExperienceFeb 2017 — May 2019Etisalat UAE· Dubai, United Arab Emirates· Full-time
- Manager, Online SolutionsJun 2014 — Feb 2017Etisalat UAE· Dubai, United Arab Emirates· Full-time
- Senior Solution Architect, Web applicationsDec 2011 — Jun 2014Etisalat UAE· Dubai, United Arab Emirates· Full-time
- Analyst, Online ApplicationsApr 2007 — Dec 2011Etisalat UAE· Dubai, United Arab Emirates· Full-time
- System AnalystMay 2004 — Aug 2006
Software Systems LLC· Masqaţ, Oman· Full-time
- Senior Software Development EngineerFeb 2001 — Apr 2004
Infosys· Pune, Maharashtra, India· Full-time - Software EngineerApr 1998 — Jan 2001CCDAC Centre for Development of Advanced Computing· Pune, Maharashtra, India· Full-time
Education
- Walchand College of Engineering(A Govt. Aided Autonomous Institute),SANGLI-M.SBachelor's degreePresent
- Holy Cross Convent High School - IndiaHigh School DiplomaPresent
About
Leading the Digital Customer Experience team to define, understand, and shape a customer's experience across digital channels like Website, Mobile App and Self Service portals.