Dima AlKarmy

Career arc

1. Head of International IT ServicesSep 2017 — Present

   First Abu Dhabi Bank (FAB)· Abu Dhabi· Full-time
2. Manager - IT Service ManagementAug 2016 — Sep 2017

   National Bank of Abu Dhabi· Abu Dhabi Emirate, United Arab Emirates
3. IT Infrastructure Project ManagerApr 2014 — Aug 2016

   National Bank of Abu Dhabi· Abu Dhabi Emirate, United Arab Emirates
4. IT Project ManagerJul 2012 — Apr 2014

   Abu Dhabi Media Company· Abu Dhabi
5. Disaster Recovery Test EngineerApr 2010 — Jul 2012

   Abu Dhabu Media Company· Abu Dhabi
6. Systems AdministratorMar 2004 — Nov 2008

   Cairo Amman Bank
7. Head of Systems UnitMar 2004 — Oct 2009

   Cairo Amman Bank
8. Software ProgrammerOct 2003 — Mar 2004

   PPalestinian Development Gateway
9. Networks EngineerJul 2003 — Sep 2003

   CComputers & Communication Systems

Education

• BirZeit University
  B.Sc · Electrical Engineering, Computer1998 — 2003

About

A dynamic, result oriented, performance driven and customer centric technology leader with 20+ years of rich experience in the IT Field in a variety of key roles. Significant experience in managing change and realizing efficiency through Cloud based solutions, leading Transformation initiatives, complex projects in addition to operational insourcing/outsourcing support management services. Skilled in leading cross-functional teams, managing stakeholder relationships, and implementing effective processes to enhance operational efficiency. Committed to leveraging technology to support business objectives and foster growth in dynamic environments. Extensive exposure and comfort in interacting with different management levels within an organization and managing distributed and virtual teams.

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