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Firas Qassem

Director - Roaming Operations at Etisalat
22.9 yrs experienceTelecommunications
Nov 2016

The move

MoveEtisalat → Etisalat
TitleDirector - Roaming Operations → Director Roaming Operations
LocationUnited Arab Emirates → Dubai
Career arcRecent arrival
Cross-border moveNo — same country
Years in UAE9.5
Total experience22.9 years
Etisalat headcount10,001+ employees
Etisalat industryTelecommunications
Etisalat HQAbu Dhabi
Etisalat typePublic Company

Career arc

  1. Director Roaming OperationsNov 2016 — Present
    Etisalat· Dubai, United Arab Emirates
  2. Director - Roaming OperationsAug 2016 — Present
    Etisalat
  3. Sr. Manager - Roaming HubJun 2014 — Nov 2016
    Etisalat
  4. Manager Special ProjectsNov 2007 — Oct 2009
    Etisalat
  5. Manager Roaming OperationsJun 2003 — May 2014
    Etisalat

Education

Top skills

Revenue AssuranceMobile CommunicationsManagement3GP&L ManagementCross-functional Coordination

About

 Substantially improved Etisalat brand in the international roaming community and effectively empowered its footprint within its subsidiaries.  Cracked major preferential roaming deals. Correlate Etisalat UAE deals with Group to align KPIs and objectives for a win-win vision.  Developed major mobile products for the international operators in the roaming field.  Demonstrated strong operational process improvement background through effective tactical planning, productivity gain, minimized cost and revenue growth strategies.  Considered as a consultant in roaming and interaction relations with various sections, like revenue assurance, finance and IT, as well as international bodies like operators and outsourced and vendor parties.  Maintained the roaming & interworking business and op

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