Glen Rattray

Program Management & CX Strategist | Delivery & Transformation | Customer Success Expert | People & Operations Management

24.9 yrs experienceComputer Software

Mar 2026Added yesterday

The move

Movee& enterprise → Insight

TitleDirector of Professional Services → Program Director

LocationDubai → United Arab Emirates

Career arcRecent arrival

Cross-border moveNo — same country

Years in UAE2.6

Total experience24.9 years

Insight headcount10,001+ employees

Insight industryIT Services and IT Consulting

Insight HQChandler, Arizona

Insight founded1988

Insight typePublic Company

Program DirectorMar 2026 — Present
Insight· United Arab Emirates
Program DirectorMar 2026 — Present
Insight· United Arab Emirates
Director of Professional ServicesOct 2023 — Dec 2025
e& enterprise· Dubai, United Arab Emirates· Full-time
Business ConsultantJul 2022 — Oct 2023
·· Self-employed
Director of Professional Services - EMEAApr 2021 — Aug 2022
NICE CXone· Full-time
Services Manager - EMEAOct 2018 — Apr 2021
NICE CXone· Full-time
Technical Account ManagerApr 2016 — Oct 2018
NICE CXone· Full-time
Key Account ManagerNov 2014 — Mar 2017
NICE CXone· Full-time
Senior Project ManagerSep 2013 — Oct 2014
CContact Centre Solutions Provider
Partner ManagerFeb 2011 — Sep 2013
Self Employed
Project Manager / Business AnalystSep 2008 — Jan 2011
TalkTalk Business
Technical Support SpecialistNov 2002 — Feb 2007
Q Data Europe
Technical SpecialistOct 2002 — Aug 2008
Getronics Ltd
Senior SupervisorJan 2001 — Oct 2002
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