Harsha Advani
Director - Digital Transformation & Customer Experience at Etisalat
The move
MoveRAKBANK → Etisalat
TitleSenior Manager - Mobile, RAKBANK Direct → Director - Digital Transformation & Customer Experience
LocationDubai → Dubai
Career arcRooted in UAE★
Cross-border moveYes · Dubai → United Arab Emirates
Years in UAE23.0
Total experience22.9 years
Etisalat headcount10,001+ employees
Etisalat industryTelecommunications
Etisalat HQAbu Dhabi
Etisalat typePublic Company
Career arc
- Director - Digital Transformation & Customer ExperienceJul 2020 — Present
Etisalat· Dubai, United Arab Emirates· Full-time - Sr. Manager - Digital Transformation & Customer ExperienceMar 2013 — Jul 2020Etisalat· Dubai
- Senior Manager - Mobile, RAKBANK DirectJun 2012 — Feb 2013
RAKBANK· Dubai - Manager E-ChannelsMar 2012 — May 2012RAKBANK· United Arab Emirates
- Channel Manager - Online Banking & RAKBANKDirect.aeJun 2008 — Feb 2012RAKBANK· Dubai
- Assistant Manager - Echannels , SME BankingJan 2006 — Apr 2007
Standard Chartered Bank· Dubai - Project Officer - ProjectsDec 2001 — Dec 2005
Emirates Bank· Dubai
Education
- University Of WollongongMasters in Quality Management2005 — 2006
Top skills
Change ManagementProject PlanningProcess ImprovementVendor ManagementUser ExperienceBanking