James Collas
The move
Career arc
- Director IOCC (A)Mar 2026 — Present
Riyadh Air | طيران الرياض· Riyadh, Saudi Arabia· Full-time - Senior Manager Network Control (OCC)Sep 2025 — Mar 2026Riyadh Air | طيران الرياض· Riyadh, Saudi Arabia· Full-time
- Director Of OperationsMay 2021 — Oct 2025
UAS International Trip Support· Dubai, United Arab Emirates· Full-time - Integrated Operations Control ManagerFeb 2016 — May 2021
Qatar Airways· Qatar
- Senior Operations ControllerApr 2015 — Feb 2016
- Flight Technical Dispatch (Long Haul)Mar 2013 — Mar 2013
British Airways
- Flight Technical DispatchMay 2012 — Mar 2015
- Centralised Load Control Duty ManagerMar 2011 — May 2012
- Centralised Load ControllerMar 2008 — May 2012
- Senior Customer Services AgentJul 2007 — Mar 2008
SCSA
- Customer Service Agent (CSA)Dec 2005 — Feb 2008
- Customer Service AgentDec 2005 — Jul 2007
Education
- University of Manchester - Manchester Business SchoolMaster of Arts (M.A.) · European Politics & Policy2003 — 2004
- University of Manchester - Manchester Business SchoolBachelor of Arts (B.A.) Honours · American Studies2000 — 2003
Top skills
About
I am an experienced aviation professional within flight operations, with 20 years of experience. Throughout my career, I have been able to: 1. Manage passenger, customer needs and business tailoring my response and action on an individual basis. 2. Efficiently manage delays through a practical approach to work - prioritisation, organisation and time management. 3. Fully develop project management skills through improvement in ground handling and baggage figures for punctual load sheet figures. 4. Embed communication skills with internal and external stakeholders, such as flight crew, ground crew, customer services, ATC. 5. Manage people, teams, and operational success has been challenging but rewarding in dealing with a variety of issues with the aviation industry. What does all this