Jino Jacob

Sr. Director - Service Delivery (Voice, Mobile & Data)

29.4 yrs experienceTelecommunications

Jul 2024Added yesterday

The move

Movee& UAE → e& UAE

TitleDirector Voice & Mobile Service Delivery → Sr. Director Service Delivery (Voice, Mobile & Data)

LocationAbu Dhabi → Abu Dhabi

Career arcRooted in UAE★

Cross-border moveNo — same country

Years in UAE29.5

Total experience29.4 years

e& UAE headcount10,001+ employees

e& UAE industryTelecommunications

e& UAE HQAbu Dhabi

e& UAE typePublic Company

Career arc

Sr. Director Service Delivery (Voice, Mobile & Data)Jul 2024 — Present
e& UAE· Abu Dhabi Emirate, United Arab Emirates· Full-time
Director Voice & Mobile Service DeliveryMay 2019 — Jul 2024
e& UAE· Abu Dhabi Emirate, United Arab Emirates· Full-time
Senior Manager Mobile Services & InterconnectionDec 2016 — May 2019
e& UAE· Abu Dhabi Emirate, United Arab Emirates· Full-time
Manager Mobile Signaling ServicesNov 2013 — Dec 2016
e& UAE· Abu Dhabi Emirate, United Arab Emirates· Full-time
Specialist Voice ServicesNov 2007 — Nov 2013
e& UAE· Abu Dhabi Emirate, United Arab Emirates· Full-time
Chief Supervisor Network ServiceFeb 2004 — Nov 2007
e& UAE· Abu Dhabi Emirate, United Arab Emirates· Full-time
Supervisor NetworkMar 1999 — Feb 2004
e& UAE· Abu Dhabi Emirate, United Arab Emirates· Full-time
Technician Payphone Management SystemDec 1996 — Mar 1999
e& UAE· Abu Dhabi Emirate, United Arab Emirates· Full-time

Education

Symbiosis Institute of Management Studies
Postgraduate Diploma in Business Administration · Business Administration and Management, GeneralJul 2005 — Jun 2007
Mangalore University
Bachelor of Engineering - BE · Electronics and Telecommunications EngineeringJul 1991 — May 1995

Top skills

TransmissionDiameter ProtocolMultiprotocol Label Switching (MPLS)Signaling System 7 (SS7)Toll FreeIPX

About

Results-driven telecom professional with over 25 years of leadership experience in the competitive wholesale telecom sector. My expertise lies in managing Operations and Service delivery across various domains, including Voice, Mobile, Roaming, Messaging and Data Connectivity Services. As an industry specialist, I lead the team to provide services and interconnections with International Telecom Operators, Hyperscalers, OTT Providers, and Aggregators. My technical knowledge encompasses a wide range of technologies, including: Voice: TDM, SDH, VoIP, SIP, VoLTE Roaming: 2G, 3G, 4G, 5G, GRX, IPX Signaling: SS7, SCCP, MAP, Diameter, GTP, HTTP/2 Messaging: A2P, P2P, P2A, SMPP Data Connectivity: IPLC, Global MPLS, IP VPN, DIA Value-Added Services: IoT, International Toll-Free, DID Fraud Monitor

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