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Jyoti Bakshi

Head of Cabin crew & Inflight Service Delivery @ Etihad | Happiness Leadership Coach | ACIPD | PMP | Driving Crew Performance
26.4 yrs experienceAirlines/Aviation
Mar 2026

The move

MoveIndiGo (InterGlobe Aviation Ltd) → Etihad
TitleAssociate Director | IFS (Crew Performance & Special Projects) → Head of Cabin crew & inflight Service Delivery
LocationNew Delhi → United Arab Emirates
Career arcRecent arrival
First time at this levelYes ★
Cross-border moveYes · India → United Arab Emirates
Years in UAE0.2
Total experience26.4 years
Etihad headcount10,001+ employees
Etihad industryAirlines and Aviation
Etihad HQAbu Dhabi, Abu Dhabi
Etihad typePrivately Held

Career arc

  1. Head of Cabin crew & inflight Service DeliveryMar 2026 — Present
    Etihad· United Arab Emirates· Full-time
  2. Associate Director | IFS (Crew Performance & Special Projects)Feb 2023 — Mar 2026
    IndiGo (InterGlobe Aviation Ltd)· New Delhi, India· Full-time
  3. Assistant Transport Manager ( Media & COMMS)Oct 2022 — Dec 2022
    Supreme Committee for Delivery & Legacy· Qatar· Contract
  4. Global Human Resources ManagerMay 2021 — Sep 2022
    Drawlines Engineering Consultants· Doha, Qatar· Full-time
  5. Project ManagerSep 2020 — Oct 2020
    SchemaZone· Internship
  6. Manager Cabin Crew - Performance & ProductivityMar 2018 — May 2020
    Qatar Airways· Doha, Qatar· Full-time
  7. Performance ManagerJan 2014 — Feb 2018
    Qatar Airways· Doha, Qatar· Full-time
  8. Performance OfficerJul 2010 — Dec 2013
    Qatar Airways· Doha, Qatar· Full-time
  9. Cabin CrewJul 2002 — Jun 2010
    Qatar Airways· Doha, Qatar· Full-time
  10. Cabin AttendantMar 1998 — Mar 2002
    Jet Airways· Mumbai, Maharashtra, India· Full-time

Education

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