Kim Hardaker
Board Member | Managing Director | Business Strategy | Loyalty & Customer Experience | Partnerships | Sustainability | Digital, Marketing & Technology
The move
MoveVisa → Riyadh Air | طيران الرياض
TitleMerchant Advisory Council (MAC) Member → Vice President Loyalty & Sustainability
LocationUnited Arab Emirates → Abu Dhabi
Cross-border moveNo — same country
Years in UAE13.4
Total experience18.6 years
Riyadh Air | طيران الرياض headcount201-500 employees
Riyadh Air | طيران الرياض industryAirlines and Aviation
Riyadh Air | طيران الرياض HQRiyadh
Riyadh Air | طيران الرياض founded2023
Riyadh Air | طيران الرياض typeSelf-Owned
Career arc
- Sustainability AdvisorJul 2024 — PresentGGlobal Loyalty Organisation· Global
- Vice President Loyalty & SustainabilityJun 2024 — Present
Riyadh Air | طيران الرياض· Full-time - Management Consultancy - Business Strategy & Leadership | CX & Loyalty | SustainabilityAug 2023 — Present
Hardaker & Co.· Abu Dhabi Emirate, United Arab Emirates· Self-employed
- Merchant Advisory Council (MAC) MemberFeb 2021 — Aug 2023
Visa· United Arab Emirates· Contract - Managing Director Etihad Guest | Vice President Loyalty & PartnershipsNov 2018 — Aug 2023
Etihad· Abu Dhabi, United Arab Emirates· Full-time - Senior Manager, Digital & Tourism Marketing, Global Loyalty Company / Hala GroupJun 2015 — Oct 2018
Etihad Airways· Abu Dhabi· Full-time - Senior Manager, Digital, Social & ContentNov 2014 — Jun 2015
Qantas· Sydney, New South Wales, Australia· Full-time - Senior Marketing Manager, Qantas CashOct 2012 — Jun 2014Qantas· Sydney· Full-time
- Senior Account Director (Contract)May 2012 — Oct 2012
Holler· Sydney, Australia
- Client Services Director / ProducerApr 2010 — May 2012
The Gingerbread Man· Redfern, Sydney
- Group Account Director / Client Services DirectorApr 2007 — Apr 2010
Laava· Crows Nest, Sydney
Education
- TAFE NSWAdvanced Diploma · Marketing Management2003 — 2003
- TAFEDiploma · Marketing & Advertising2000 — 2002
- INSEAD· Digital Strategy in the Age of Digital Disruption2018 — 2018
- General Assembly· User Experience Design2014 — 2014
- John Paul College, Coffs Harbour, NSWPresent
- University of TorontoCertificate · Behavioural EconomicsJan 2021 — Jan 2022
- Fournaise Marketing Performance InstituteCertified ROI Marketer · Business, Management, Marketing, and Related Support Services2017 — 2017
- SAFe Scaled AgileCertificate · Agile Delivery Methodology2018 — 2018
Top skills
Thought LeadershipMedia EngagementCross-functional CollaborationsChange ManagementTalent DevelopmentESG