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Manar LABABIDI

Head of Operations - Middle East at FPT Software
15.4 yrs experienceInformation Technology & Services
Apr 2026

The move

Moveemaratech FPT Software
TitleSenior Application Support Engineer / Deputy Service Operations Manager Head of Operations - Middle East
LocationDubai Riyadh
Career arcRooted in UAE
First time at this levelYes
Cross-border moveYes · United Arab Emirates Saudi Arabia
Native languageArabic
Years in UAE17.3
Total experience15.4 years
FPT Software headcount10,001+ employees
FPT Software industryIT Services and IT Consulting
FPT Software HQHanoi
FPT Software typePublic Company

Career arc

  1. Head of Operations - Middle EastApr 2026 — Present
    FPT Software· Riyadh, Saudi Arabia· Full-time
  2. Senior Application Support Engineer / Deputy Service Operations ManagerMar 2023 — Apr 2026
    emaratech· Dubai, United Arab Emirates· Full-time
  3. Application Support EngineerMar 2023 — Mar 2025
    emaratech· Dubai, United Arab Emirates· Full-time
  4. Service Operations Supervisor (Vehicles & Motorists Licensing)Oct 2021 — Feb 2023
    Roads and Transport Authority· Dubai, United Arab Emirates· Full-time
  5. Business Operations Manager - MEAFeb 2020 — Jan 2021
    SAS· Dubai, United Arab Emirates· Full-time
  6. Cloud Solutions Architect - MEADec 2015 — Jan 2020
    DXC Technology· Dubai, United Arab Emirates· Full-time
  7. Business Operations Manager - MEAOct 2013 — Nov 2015
    DXC Technology· Dubai, United Arab Emirates· Full-time
  8. Brand AnalystAug 2011 — Sep 2013
    Chalhoub Group· United Arab Emirates· Full-time
  9. Data AnalystNov 2009 — Jul 2011
    Roads and Transport Authority· United Arab Emirates· Full-time

Education

Languages

  • French · Elementary
  • Arabic · Native or bilingual
  • English · Full professional

Top skills

JavaScriptApache KafkaPL/SQLJiraOracle SQL DeveloperPostman API

About

Currently Leading the Post-Go-Live Operations in Middle East Region at FPT Software -        Certified AWS Solutions Architect – Associate Level -        Certified AWS Developer – Associate Level -        Certified Omni-Channel Retail Specialist – Wharton Online School - University of Pennsylvania  -        ServiceNow Basic Administration – Flow Design, Service Catalog, RBAC, CMDB, CSDM, Reports, Dashboards. -        Salesforce Platform Administration Foundation – Customer 360, Data 360, Sales Cloud, Service Cloud, Marketing Cloud -        Advanced Data Analysis & Visu

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