Mark Potter

Managing Director Etihad Guest | Director of Guest Value & Loyalty | Board Member

15.6 yrs experienceAirlines/Aviation

Apr 2023Added yesterday

The move

MoveVelocity Frequent Flyer → Etihad

TitleAirline Partnerships Manager → Director of Guest Value & Loyalty | Managing Director Etihad Guest

LocationSydney → Abu Dhabi

First time at this levelYes ★

Cross-border moveYes · Sydney → United Arab Emirates

Years in UAE10.8

Total experience15.6 years

Etihad headcount10,001+ employees

Etihad industryAirlines and Aviation

Etihad HQAbu Dhabi, Abu Dhabi

Etihad typePrivately Held

Director of Guest Value & Loyalty | Managing Director Etihad GuestApr 2023 — Present
Etihad· Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates· Full-time
Senior Manager PartnershipsAug 2021 — Apr 2023
Etihad· Abu Dhabi, United Arab Emirates· Full-time
Lead, Commercial PartnershipsDec 2018 — Jul 2021
Etihad· Abu Dhabi, United Arab Emirates· Full-time
Manager Loyalty Program Product, Strategy & Travel PartnershipsJul 2015 — Dec 2018
Etihad· Abu Dhabi, United Arab Emirates· Full-time
Airline Partnerships ManagerAug 2014 — Jul 2015
Velocity Frequent Flyer· Sydney· Full-time
Advisor, Airline PartnershipsApr 2012 — Jul 2014
Velocity Frequent Flyer· Sydney, Australia· Full-time
Revenue Management AnalystAug 2010 — May 2012
Virgin Australia· Brisbane, Queensland

St Peters Lutheran College
2001 — 2005
QUT (Queensland University of Technology)
Business · Finance & Marketing2007 — 2010

Team LeadershipCompetitive AnalysisYield ManagementTravel ManagementAviationCivil Aviation

Commercial Partnerships and Alliances, Loyalty Product Development and Program Strategy