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Mohammed Alahmed

Ag. Director / Service Delivery
14.2 yrs experienceTelecommunications
May 2025

The move

MoveEtisalat UAE → e& UAE
TitleSenior Manager / Service Management → Acting Director / Sevice Delivery
Locationدبي → دبي
Career arcRooted in UAE★
Cross-border moveNo — same country
Native languageArabic
Years in UAE10.4
Total experience14.2 years
e& UAE headcount10,001+ employees
e& UAE industryTelecommunications
e& UAE HQAbu Dhabi
e& UAE typePublic Company

Career arc

  1. Acting Director / Sevice DeliveryMay 2025 — Present
    e& UAE· دبي, الإمارات العربية المتحدة· Full-time
  2. Senior Manager / Service ManagementAug 2022 — May 2025
    Etisalat UAE· دبي, الإمارات العربية المتحدة· Full-time
  3. Client Services ManagerDec 2018 — Jul 2022
    Etisalat· United Arab Emirates· Full-time
  4. Project AnalystDec 2015 — Nov 2018
    Etimad Strategic Security Solutions· United Arab Emirates· Full-time
  5. Senior Project CoordinatorJan 2012 — Dec 2015
    Advanced Integrated Systems· Abu Dhabi, United Arab Emirates

Education

Languages

  • English · Professional working
  • Arabic · Native or bilingual

Top skills

Customer Relationship Management (CRM)Artificial Intelligence (AI)Team ManagementLike ChallengesGenerative AITime Management

About

A results-oriented Acting Director and Senior Manager with over 14 years of leadership experience within e&. Currently spearheading the Service Delivery division, I am recognized for driving large-scale digital transformation, optimizing connectivity for Enterprise segments, and steering senior management initiatives to achieve corporate KPIs.​I specialize in fostering collaborative environments to solve chronic systemic issues and delivering high-value projects that align with organizational goals. My recent focus includes integrating AI and data analytics to drive operational excellence.​Core Expertise:• ​Strategic Leadership & Executive Engagement• ​Digital Transformation Roadmap• ​Enterprise Service Delivery Excellence• ​Cross-Functional Synergy & Process Improvement

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