Saad Khawaja

Career arc

1. Director - Global Head of Core Experiences and AIMay 2023 — Present

   Uber· United Arab Emirates· Full-time
2. Director - Digital Solutions, Insights & Mobility Community Operations, EMEANov 2020 — May 2023

   Uber· United Arab Emirates· Full-time
3. Senior Director - Customer and Trust, Safety & Integrity ProductsMay 2018 — Nov 2020

   Careem· United Arab Emirates
4. Digital Banking PartnerJan 2018 — Apr 2018

   Arab Financial Services· Dubai, United Arab Emirates
5. Head of Risk TransformationOct 2015 — Oct 2017

   Commercial Bank of Dubai· Dubai, United Arab Emirates
6. Associate PrincipalSep 2008 — Oct 2015

   McKinsey & Company
7. Brand InternJun 2007 — Sep 2007

   Procter & Gamble
8. Product ManagerJan 2006 — Aug 2006

   Xelleration
9. Product ManagerSep 2004 — Jan 2006

   CambridgeDocs
10. Software EngineerJan 2003 — Sep 2004

    Techlogix

Education

• Lahore University of Management Sciences
  Master of Business Administration (M.B.A.)2006 — 2008
• Lahore University of Management Sciences
  Bachelor’s Degree · Major: Computer Sceinces; Minor: Economics1999 — 2003

About

With 20+ years of professional experience, I am a seasoned Technologist, former Banker and Consultant with a proven track record of driving impact and implementing change. My versatile background encompasses Technology, Banking and Financial Services industries, as well as diverse sectors such as family-owned conglomerates, consumer goods manufacturers, postal services, auto dealerships, real estate, and tech at Uber. As a Director at Uber for global digital experiences, I lead product, planning and operations for Rides and Eats. We deploy technologies such as GenAI, ML and heuristic automations to deliver magical customer experiences and drive higher engagement on the platform. Skills: Strategic Thinking, Business Transformation, Change Management, Digital Solutions, Product Management

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