Sherif Korayem
Vice President of Global Operations
The move
MoveTeleperformance → TP
TitleVice President Strategic Operations → Vice President of Global Operations
LocationDubai → Dubai
Cross-border moveNo — same country
Native languageArabic
Years in UAE13.4
Total experience19.9 years
TP headcount10,001+ employees
TP industryOutsourcing and Offshoring Consulting
TP HQParis, Île-de-France
TP typePublic Company
Career arc
- Vice President of Global OperationsSep 2024 — Present
TP· Dubai, United Arab Emirates· Full-time - Vice President Strategic OperationsJan 2022 — Mar 2025
Teleperformance· Dubai, United Arab Emirates· Full-time - Operations and Site DirectorSep 2016 — Mar 2025Teleperformance· Dubai, United Arab Emirates
- Telecommunication Sector DirectorJun 2016 — Sep 2016Teleperformance· Cairo Governorate, Egypt
- Operations Account ManagerMar 2013 — Jul 2016Teleperformance· Cairo Governorate, Egypt
- Workforce ManagerFeb 2011 — May 2016Teleperformance· Cairo Governorate, Egypt
- Assistant Call Center ManagerFeb 2010 — Feb 2011Teleperformance· Cairo Governorate, Egypt
- Workforce SupervisorDec 2009 — Feb 2010Teleperformance· Cairo Governorate, Egypt
- Workforce AnalystMar 2008 — Dec 2009Teleperformance· Cairo
- Call Center Operations SupervisorNov 2007 — Mar 2008Teleperformance· Cairo Governorate, Egypt
- Senoir Sales and Customer Service ExecutiveOct 2007 — Nov 2007
TE Data· Alexandria Governorate, Egypt
- Sales & Customer Service ExecutiveOct 2006 — Oct 2007
- Call Center AgentJun 2006 — Oct 2006
Education
- Indiana University-Purdue University at IndianapolisLL.M · International Law2007 — 2009
- Kaumeya Language SchoolHigh School DiplomaPresent
Languages
- Arabic · Native or bilingual
- English · Full professional
Top skills
Call CenterSLAService DeliveryOutsourcingWorkforce ManagementAutomation
About
Experienced professional in international business outsourcing solutions and operational team management for leading global innovators in fortune 500 companies.