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Surajit Ghosh

Director - Customer Value Management | Segment Marketing | Product Lifecycle Management | Analytics
24.1 yrs experienceTelecommunications
Dec 2020

The move

Movedu,Emirates Integrated Telecommunications Limited du
TitleManager-Premium & Value Market Director - Customer Value Management
LocationDubai Dubai
Cross-border moveNo — same country
UAE federal / sovereign destinationYes
Native languageBengali
Years in UAE14.9
Total experience24.1 years
du headcount1,001-5,000 employees
du industryTelecommunications
du HQDubai
du typePublic Company

Career arc

  1. Director - Customer Value ManagementDec 2020 — Present
    du· Dubai, United Arab Emirates· Full-time
  2. Senior Marketing Manager & Product leadJun 2015 — Nov 2020
    du· Dubai, United Arab Emirates· Full-time
  3. Senior Manager- Customer Value ManagementMay 2013 — Jun 2015
    du· United Arab Emirates
  4. Manager-Premium & Value MarketMay 2011 — Apr 2013
    du,Emirates Integrated Telecommunications Limited· Dubai,United Arab Emirates
  5. Acquisition HeadFeb 2010 — Apr 2011
    Vodafone India· Kolkata Area, India
  6. Assistant Manager, Postpaid Usage and RetentionJan 2007 — Jan 2010
    Vodafone India· Kolkata Area, India
  7. Sr. Executive- customer service operationsNov 2001 — Dec 2006
    Vodafone India· Kolkata Area, India

Education

Languages

  • Hindi · Professional working
  • Bengali · Native or bilingual
  • English · Full professional

Top skills

Usage AnalysisSegmentationPricing StrategyPostpaidMobile Devices3G

About

-Marketing Professional with over 19 Years’ experience in Product Marketing with expertise in Go to Market strategy, Product development tailored to segment needs, Customer Value management and Customer Experience -Proven skill-set in driving incremental revenues through effective Base Management and Customer Segmentation -Deep strength in Financial Analysis and Profitability Management of product portfolio -Budgeting ,Forecasting and managing product lines to ensure consistent YOY growth -Developed Marketing Strategy, Programs and Products with special focus on digital for enhancing revenues from Data/ Voice Product verticals which have been game changers in a competitive market scenario -Strong interpersonal skills to work in a multicultural organization with cross functional teams to

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