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Viji Varghese

Senior Vice President @ Mashreq Bank | Design Leadership, Strategic Partnerships, Service Delivery
25.8 yrs experienceBanking
Mar 2020

The move

MoveANZ Mashreq Bank
TitleHead of Center of Excellence - Robotic Process Automation & Business Excellence Senior Vice President
LocationIndia Dubai
Career arcRecent arrival
Cross-border moveYes · India United Arab Emirates
Years in UAE8.4
Total experience25.8 years
Mashreq Bank headcount1,001-5,000 employees
Mashreq Bank industryBanking
Mashreq Bank HQDubai, UAE
Mashreq Bank founded1967
Mashreq Bank typePublic Company

Career arc

  1. Senior Vice PresidentMar 2020 — Present
    Mashreq Bank· Dubai, United Arab Emirates· Full-time
  2. Head CPC & Corporate Operations (UAE)-Vice PresidentSep 2019 — Mar 2020
    Mashreq Bank· Dubai· Full-time
  3. Head Payment Operations (UAE)- Vice PresidentDec 2017 — Aug 2019
    Mashreq Bank· Dubai, United Arab Emirates· Full-time
  4. Head of Center of Excellence - Robotic Process Automation & Business ExcellenceJan 2016 — Dec 2017
    ANZ· India
  5. Head - Payment Operations & RPA lead for PaymentsNov 2013 — Dec 2015
    ANZ· India
  6. Head - HUB Payment OperationsMay 2000 — Nov 2013
    HSBC· Multiple

Education

Languages

  • Hindi · Professional working
  • Malayalam · Limited working
  • English · Full professional

Top skills

OutsourcingStrategic PartnershipsTeam ManagementOperations ManagementDesign LeadershipBanking

About

With over 25 years as an Executive Operations Leader, I lead the development and management of Gartner-recognized advanced payment platforms, focusing on payment investigations, cheque processing, charges, and reconciliations. My role encompasses end-to-end responsibility for corporate and retail payments, payroll, utility payments, and regional trade collections, ensuring operational excellence and alignment with strategic goals. As the sole UAE representative on the SWIFT Standard Release 2027 Committee and a member of the UBF Swift User Group Committee, I actively contribute to shaping the future of payment systems. By collaborating with the Central Bank, BUNA, and the Arab Monetary Fund, I advance digital transformation and foster strategic partnerships. My expertise in design leaders

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