
YAQOOB ABU ALQASSIM
Director/ Incident Management & Ops Control
The move
Movee& UAE → e& UAE
TitleSenior Manager - Project Delivery & Execution Governance (EXPO 2020) at Etisalat by e& → Director/ Incident Management & Ops Control
LocationDubai → Dubai
Career arcBoomerang (UAE-educated, foreign stint)★
Cross-border moveNo — same country
Years in UAE12.1
Total experience23.9 years
e& UAE headcount10,001+ employees
e& UAE industryTelecommunications
e& UAE HQAbu Dhabi
e& UAE typePublic Company
Career arc
- Director/ Incident Management & Ops ControlAug 2022 — Present
e& UAE· Dubai, United Arab Emirates· Full-time - Senior Manager - Project Delivery & Execution Governance (EXPO 2020) at Etisalat by e&Feb 2017 — Jul 2022
e& UAE· Dubai, United Arab Emirates· Full-time - Senior Manager - Performance Assurance – O&3PM at Etisalat by e&Feb 2014 — Jan 2017
e& UAE· Dubai, United Arab Emirates· Full-time - Manager - Integrated Service Operations at Etisalat by e&Feb 2007 — Jan 2014
e& UAE· Full-time - Senior Engineer - Low Frequency & Fiber Optic Gulf-Etisalat by e&Jan 2004 — Jan 2007
e& UAE· Full-time - Engineer - / Low Frequency – Jebel Ali Satellite Earth Station at etisalat by e&,Feb 2002 — Jan 2004
e& UAE· Full-time
Education
- University of Wollongong in DubaiMASTER DEGREE IN STARGERY MARKETING · Marketing2012 — 2014
- Khalifa UniversityBachelor's degree · Telecommunications Engineering1993 — 1998
Top skills
Business DevelopmentProject ManagementManagementCustomer Value Creationfinace Leadership
About
With 27 years of experience at Etisalat by e&, I have held senior roles such as Director of Incident Management & Ops Control and Senior Manager of Project Delivery & Execution Governance for Expo 2020. I have managed critical sections, ensuring high standards in Incident Management, Quality Audits, and Project Management. My expertise includes developing governance frameworks, overseeing technical and financial compliance, and ensuring strategic project delivery. I am seeking a senior position in a prestigious UAE organization to leverage my extensive technical and managerial skills